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RESEARCH, ANALYSIS & TRENDS




       who want to tell us that we have gone too far.        Since the trend goes towards the smaller screens
                                                               of mobile devices, less disturbing advertising is
       Transforming the vicious circle into a virtuous cir-    much more tolerable than big ising banners.
       cle of insights and progress
                                                           Full-screen pop-ups have an extremely high rejection
       For a long time, news agencies and publishers have   rate as many complain and hate to desperately look for
       provided their content free of charge, but when infor-  the small, almost invisible cross to close such advertis-
       mation was increasingly being retrieved exclusively via   ing, but mobile advertising and the video interstitials are
       the Internet, and the print editions were being replaced,   right on their heels in their unpopularity. Overall, adver-
       new possibilities had to be created to cover the costs.   tising is perceived as more intrusive than ever, so that it
       That’s why so-called payment restrictions have been   can be expected that users are refining their avoidance
       introduced for certain contents and ad placements have   strategies.
       also increased, which of course influenced the reading
       experience of customers and had an adversely effect   Certainly, it won’t help the advertising industry to push
       on consumers.                                       further, as users then only equip themselves the more
                                                           with Adblockers. Especially on mobile devices the Ad-
       Attention should at least be paid to the following things   blockers are on the rise and the more in countries
       so that the Customer Experience does not suffer:    where the Internet access is primarily through mobile

                                                           (currently estimated at 90%), although the users by no
         The loading time of the pages should not be affect-  means are overall depreciatory. They clearly differenti-
          ed by advertising.                               ate which ads have a benefit for them and which they
                                                           find particularly annoying. And of course, there are also
         Try to provide relevant ads to the user, as they are   formats that are perceived as useful, such as ads in the
          perceived as less disruptive and will get more clicks   search results or advertising in social media. The fact is
          and views.                                       that users want to have control over their online experi-
                                                           ence. Waiting and limited loading times by ads are usu-
                                                           ally rejected, and today’s digital marketing industry
         The optics of the site is still crucial. If too much of
                                                           must adapt to the wishes of the crowd. ◊
          your branding gets lost, because only advertise-
          ments are still flashing, a page does not look very                             By Daniela La Marca
          trustworthy. In the long run, users and advertisers
          will stay away.





































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