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RESEARCH, ANALYSIS & TRENDS




             Optimizely’s email marketing trend

             predictions for 2022




                                                                     record  separately  the  Apple  mail
                                                                     proxies in the future to keep the sta-
                                                                     tistics  clean  and  enable  user-based
                                                                     openings to be evaluated.

                                                                   •  Re-verification  and  high-interaction  mailings
                                                                     with  Apple Mail Privacy  Protection. To maintain
                                                                     email  distribution  lists  with  Apple  Mail  users,  it  is
                                                                     advisable to send emails to subscribers who have
                                                                     not  clicked  any  links  for  a  certain  period  of  time.
                                                                     “Content  is  king”  clearly  remains  the  motto,  since
                                                                     email newsletters that contain good, relevant, and
                                                                     personalized content achieve high click rates. With
                                                                     Apple  Mail  users,  the  KPI  open  rate  can  be

            Joanna  Hoheisel,  Director  Business  Consulting        "bypassed" in this way.
            at  Optimizely,  has  identified  seven  trends  in    •  Marketers  must  meet  various  legal  require-
            email marketing and is convinced that there is no        ments when it comes to sending emails. You need
            getting  around  real  data-driven  email  marketing     a  legal  basis  for  this,  such  as  the  General  Data
            for this year. Read in the following her list of the     Protection Regulation (GDPR), the law against un-
            trends any marketers should keep an eye on in            fair  competition  allows  email  advertising  only  with
            2022:
                                                                     prior,  express  consent.  Email marketers  like  Opti-
                                                                     mizely  generally  ensure  legally  compliant  emails
              •  To achieve the highest possible email delivery rate,
                marketers can no longer ignore the BIMI standard,    using the double opt-in procedure.
                an email  authentication standard. It shows a veri-  •  Most  mail  marketing  tools  collect  data  within  the
                fied  company  logo  in  recipients'  inboxes  when   email journey; however, “intent  data” that is popu-
                sending  a  properly  authenticated  email.  They  can   lar  in  the  B2B  segment,  recording  user  intentions
                then  be  confident  that  the  email  is  authenticated   and  interests  shouldn’t  be  focused  on  too.  Such
                and not a dangerous phishing attempt.
                                                                     data can  now be bundled  on  data platforms such
              •  Rigid  content,  a  personalized  subject  line  or  ad-  as those offered by Optimizely, making orchestra-
                dress  are  no  longer  enough  to  be  noticed.  Real-  tion easier.
                time  personalization enables marketers to fill the   •  Finally, the Darkmode is undoubt-
                user's perception window with tailor-made content    edly  one  of  the  most  noticeable
                and  to  reach  users  concisely.  The  fastest  way  to   digital trends of the recent past and
                personalize  it  is  through  automation.  While  users   is  receiving  a  positive  response
                surf  the  Internet,  intelligent  technologies  such  as   from  an  increasing  number  of  us-
                algorithms  or  machine  learning  collect  and  evalu-  ers.  Various  email  clients  offer
                ate data.
                                                                     Darkmode  as  a  display  alternative,  so  that  the
                                                                     trend has meanwhile become a standard. As a re-
              •  A  few  months  ago,  the  new  Apple  Mail  Privacy
                Protection got launched that prevents tracking of    sult, email marketers must grapple with the differ-
                email opens for Apple Mail users. A major conse-     ent color schemes email clients use. ◊
                quence  of  the  update  is  that  the  KPI  of  the  open                           By MediaBUZZ
                rate, which has so far been so dominant for mar-
                keters,  loses  its  informative  value  in  conjunction
                with  Apple  Mail.  That  is  why  Optimizely  wants  to



                                                              14               January 2022: Digital Media Trends & Predictions
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