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RESEARCH, ANALYSIS & TRENDS
Virtual assistant Owned by Devices Languages supported
Alice Yandex Yandex Station Russian
AliGenie Alibaba Group Tmall Genie Chinese
English; French; German; Italian;
Amazon Alexa Amazon Amazon Echo
Japanese; Portuguese and Spanish
English; French; Korea; Chinese;
Bixby Samsung Electronics Galaxy Home German; Italian; Portuguese
and Spanish
Clova Naver, Line Corp. Wave, Friends Japanese, Korean
DuerOS Open Xiaoyu, RavenH,
Platform Baidu Aladdin Chinese
Danish; Dutch; English; French;
Home-
Google German; Hindi; Italian; Japanese;
Assistant Google Max, Home Mini, Nest Korean; Norwegian; Portuguese;
Hub
Spanish and Swedish
Hallo Magenta Deutsche Telekom Hallo Magenta German
Marusia Mail.Ru Group Capsula Russian
English, Chinese (Simplified); French;
Harman Kardon
Microsoft Cortana Microsoft German; Italian; Japanese;
INVOKE
Portuguese; Spanish
Safety Labs
Sirona Safety Labs Inc Sirona.TV English
Arabic; Chinese (Cantonese and Man-
darin); Danish; Dutch; English; Finnish;
French; German; Hebrew; Italian; Japa-
Siri Apple, Inc. Apple HomePod
nese; Korean; Malay; Norwegian; Portu-
guese; Russian; Spanish; Swedish;
Thai and Turkish
Xiaowei Tencent forthcoming Chinese
Beijing LingLong, part Mandarin and Cantonese for Greater
DingDong
of JD China
Hence, the area of advertising and communication via that even the experts who already use smart speakers
smart speakers is also assessed very critically, mean- tend to distrust manufacturers regarding data protection
ing a majority states that they only agree to commer- and privacy”, the Chief Advisor of DMEXCO said, em-
cials if they are actively interested and around half phasizing that it is crucial to draw attention to the im-
would like free content (music, podcasts, etc.) in return portant role society’s trust plays in the further develop-
for advertising and a smarter packaging of advertising, ment of the digital economy. ◊
for example through native, editorial-like formats.
By Daniela La Marca
“Hardly any other device has spread as quickly as
smart speakers and their associated language assis-
tants, but the assessment of our community showed
August 2021: Omnichannel Marketing 9