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Artificial Intelligence (AI) & Chatbots in Marketing
RESEARCH, ANALYSIS & TRENDS
The dawn of AI: pg 4 AI-powered video analytics pg 6 Three good reasons why AI pg 8
breakthroughs and for today’s visually-driven is useful for CX
concerns society
Recasting traditional TV’s pg 10 Artificial Intelligence in pg 12 How established is AI in pg 14
role in the age of OTT video marketing is gaining marketing really?
platforms, AI and VR/AR momentum
BEST PRACTICES & STRATEGIES
Making communication pg 16 Revolutionizing the sales pg 18 Application areas for AI in pg 16
measurable with the help of approach with AI business
AI
Transforming documents pg 22
with AI and voice
TECHNOLOGIES & PRODUCTS
Qualtrics announces new AI pg 24 Conversational AI is now pg 26 Rockwell Automation pg 27
capabilities to improve the integrated in Cortana and releases AI module to
quality of research insights ready for developers improve industrial
production
COMPANIES & CAMPAIGNS
IROIN and epicInsights pg 28 Advance your customer pg 30 INTERPOL World 2019 pg 32
make measurement of experiences with Zendesk program takes on a new
influencer campaigns Sunshine format
possible with AI
LEGISLATION - ‘Principles on AI’ adopted by 42 countries pg 34
BUZZWORDS - Natural language processing (NLP) pg 36
APPOINTMENTS & ANNOUNCEMENTS pg 37
IMPRINT pg 40
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