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RESEARCH, ANALYSIS & TRENDS

IDC’s predictions

toward becoming

a trusted enterprise

in 2021 and beyond

Whilst the COVID-19 pandemic brought new Leading organizations are beginning to understand the
challenges for all organizations trying to deliver importance of the concepts of digital trust, anchored in
secure remote access to employees, there are strong risk management skills, strategically supported
still many infrastructural issues with regards to at the C-Suite level by ethics, social responsibility, and
how IT security solutions have been deployed. an adherence to privacy expected by customers and
These concerns need to be addressed if employees alike, but the confluence of compliance to
legislation and the demand to address the day to day IT
organizations are to realize the value of Trust security concerns dominate the minds of many—
Enabled Commerce. leading to less than optimal choices when it comes to

Whilst the COVID-19 pandemic brought new their respective IT security strategy.
challenges for all organizations trying to deliver secure
remote access to employees, there are still many Three of IDC’s key ‘Future of Trust’ predictions that will
infrastructural issues with regards to how IT security impact the IT industry and both technology buyers and
solutions have been deployed. These concerns need to suppliers in Asia Pacific are:
be addressed if organizations are to realize the value of Prediction 1: By 2023, budgets for modern software-
Trust Enabled Commerce. defined secure access solutions will quadruple as flaws
in legacy VPN remote access solutions become
In other words, the traditional way of securing digital
transactions is no longer as effective as it was before. illuminated by the massive work-from-home migration.
Organizations now need to manage their digital trust by Prediction 2: By 2025, to reduce security complexity
not only looking at what they need to do but what they faced by limited staff, 55% of enterprise security
should do. investments will be on unified ecosystem and platform
frameworks.
According to IDC’s latest document, which
contextualizes Future of Trust predictions for 2021, new Prediction 3: By 2021, 25% of organizations will
approaches in managing risks, securing the leverage employee productivity software to monitor and
infrastructure, compliance, privacy, ethics and social improve the digital workflows of their full-time, work-
responsibility to achieve trust outcomes, are essential.
from-home employees.
“IDC's Future of Trust FutureScape highlights the fact Each year, IDC releases its top predictions through its
that organizations still tend to invest in security IDC FutureScape reports to give a crystal ball view of
solutions as a reaction to external perceived and real what lies ahead for the rapidly changing ICT industry.
risk, and not so frequently in a strategic manner that These predictions are used to shape the strategies and
meets the expectations of business leaders and the business objectives of technology leaders and business
needs of the workforce,” says Simon Piff, Vice executives in the next 1-5 years. ◊ By MediaBUZZ
President for Trust, Security and Blockchain research
at IDC Asia Pacific.

4 March 2021: Data Privacy & Ethics in Marketing