Wednesday May 01st

Worldwide spending on AI is expected to reach $110 billion in 2024
Global spending on artificial intelligence (AI) is forecast to double over the next four years, growing from $50.1 billion in 2020 to more than $110 billion in 2024.
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Continuous 5G evolution for building an engine of all-industry digitalization
Dr. Tong Wen, Huawei Fellow and CTO of Huawei Wireless, emphasized in his keynote speech at the 5G Advanced Summit that 5G must continuously evolve to build an engine of all-industry digitalization so as to satisfy the fast-growing consumer connections and diverse industrial applications.
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Genesys invests in digitization and AI to provide intelligent and seamless service
Genesys, the world's leading provider of cloud-based customer experience and contact center solutions, established a new business unit. Genesys Digital is designed to help companies keep up with the latest technology trends and the ever-changing needs of consumers in the digital world.
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ADA launches new MarTech-as-a-Service offering across Asia Pacific
ADA, a data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions is launching a new Marketing Technology (MarTech) service across Asia-Pacific (APAC) that will help clients optimize their end-to-end sales and marketing efforts.
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How AI works in marketing automation
The artificial brain now plays the most significant role in marketing automation: chatbots are creating content and AI powers PPC advertising, personalized website experiences, push notifications, customer engagement and determines customer’s behavioral patterns, and automated image recognitio ...
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Creative leadership trends that will power organizations in 2021
A digital, innovation-driven economy means that businesses will need highly skilled workers and deep talent. As the employment landscape undergoes fundamental changes accelerated by the pandemic, Deputy Prime Minister Heng Swee Keat outlined in the recent Singapore Budget 2021 three enablers towards ...
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AI is the ultimate success factor for tomorrow's economy
Are you wondering why artificial intelligence is being discussed so intensely in business and the media right now? Well, after the internet, digital transformation and automation, artificial intelligence seems to be the next kind of panacea for businesses, especially for marketing and sales, which c ...
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Blockchain and cryptocurrencies will play an important role in the advertising world
What would you say if you could have 100 percent ownership over your data and you can decide who you give access to? How about if you would be compensated for others accessing your data for their advertisements? Is this ideal world even realistic from a user's point of view?
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Artificial Intelligence and Automation in Marketing
Artificial intelligence (AI) and marketing automation (MA) are two advanced tools that allow marketers to optimize tasks across the whole marketing spectrum.
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Nothing is more effective in marketing than psychological triggers
Subconsciously, behavior patterns that are coercively triggered provide the decisive purchase impulses. CleverReach is well aware of that fact and shares some practical tips and tricks on how to use sales psychology in your email marketing to spark a strong buying incentive in your customers. Especi ...
AI trends that will shape 2021
Artificial intelligence is and will remain a hot topic and continue influencing the IT world. IntraFind, a specialist in AI, highlights three trends for text-focused AI and natural language processing (NLP) that will play an important role.
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Mapp Cloud innovates for even more efficiency
Mapp, the international provider of insight-led customer engagement, is rolling out a major product update to its Mapp Cloud marketing platform. Eleven new functionalities showcase substantial innovations in mobile push and comprehensive enhancements to the data export capabilities in the customer a ...
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AI is growing exponentially, turning markets inside out
Most managers already agree that artificial intelligence (AI) will change the world, but as soon as people talk about the use of AI in their own company, there is often an embarrassing silence.
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In times of COVID-19, social media communication must be perfectly targeted
Most people’s lives have drastically changed due to COVID-19: everyone is talking about the coronavirus and how the next few weeks will develop, and many are rightly concerned, miss friends and family. Hence, their use of smartphones, time spent on the laptop, and consequently the time spent o ...
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Technology competence is king in times of pandemics
Obviously, companies whose management has technological competence can cope better with the corona crisis, as a variety of studies prove. When asked what must-haves for future managers are indispensable, four skills emerged as being crucial: decision-makers should have strategic thinking, leadership ...
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BERT
The Google update “BERT” has been rolled out worldwide since the end of 2019. It is a technology that helps the search engine to understand search queries from users even better: in particular, it puts the individual words in a more meaningful context.
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Artificial Intelligence and Marketing Automation in Marketing
Artificial Intelligence (AI) and Marketing Automation (MA) are two advanced tools that allow marketers to automate and optimize tasks across the whole marketing spectrum.
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Event triggers: push and pull channels
Relevance is the be-all and end-all, but unfortunately the prerequisites for a customer's receptivity to a particular marketing message can change quickly. Event triggers can be of help here, which are usually events that can be defined as triggers for sending certain marketing messages.
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Characteristics of a responsible AI
More and more companies are relying on Artificial Intelligence (AI) when it comes to their offers, since the algorithms suggest products and services, breathe life into chatbots and translate texts.
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Using intelligent voice and text agents at enterprise level with Cognigy.AI
Cognigy.AI, a leading global customer service automation provider, has secured investment from Global Brain, one of the largest venture capital companies in Japan, that accelerates its international growth path and consolidates its position as a leading provider of an AI-based platform for the autom ...
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Marketing automation puts an end to monkey work
Recurring work processes have always been both a curse and a blessing in modern marketing. The good old (M)ad Men from Madison Avenue earned quite well with it and were able to keep their “sovereign knowledge” non-transparent in analogue times. Today, nobody accepts paying hourly rates b ...
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AI-based trigger campaigns efficiently increase the relevance of your dialogue marketing campaigns
Always offering customers exactly the product they want—ideally at the exact moment when they want it—is what every company is dreaming of.
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Appointments & Announcements
  AI Newsletter announced the 2021 Edition of The 100 Most Influential People in AI. Rest assured that AI will change how we do business, learn, and even create which is why you might be interested in the compiled, diverse list of researchers, business leaders, entrepreneurs, and journalists ...
Enhance unused potential in the conversational UI
Every company wants to offer their customers a unique customer experience, which is one of the main reasons why they are increasingly trying to differentiate themselves from the competition with voice assistants or chatbots.
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Tailoring content to capture the e-commerce market
At the inaugural Shopee Brands Summit 2021, Shopee’s leadership team shared their 2021 roadmap for brands to capture the next wave of growth in the region’s US$172 billion e-commerce market, as an increasing number of consumers spend more online.
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Appointments & Announcements
  Big Hit Entertainment (Big Hit) and Universal Music Group (UMG) announced an expanded strategic partnership that will see the two companies work closely together to increase opportunities for artists through innovation and technology, whilst expanding the global reach of K-pop music and cult ...
In marketing, transformation must take place at the user interfaces
Due to constant changes, new innovations and developments, the digital world often seems quite confusing, doesn’t it? Indeed, the so-called digital transformation is inexorably changing one industry after another, much more powerful and disruptive than anything that has happened before.
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Trust begins with feeling safe
“The events of 2020 have exposed just how critical trust is for consumers and businesses alike. Organizations had to trust their employees to work from home, and consumers had to trust businesses with their information. As a society, we had to trust each other to make the right decisions aroun ...
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MoEngage empowers brands by fueling decisions for engagements with insights-led Customer Journeys
MoEngage announced several new product updates to fuel brands' growth at its quarterly customer connect event, MoEngage NEXT.
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Raging epidemic of misinformation puts trust to a test, Edelman Trust Barometer 2021 reveals
After a year of unprecedented disaster and turbulence, the 2021 Edelman Trust Barometer reveals an epidemic of misinformation and widespread mistrust of societal institutions and leaders around the world. The disaster is that people don’t know where or who to turn to for reliable information. ...
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