Monday May 20th

This week's highlights

Medallia Launches Four Breakthrough AI Innovations

Category: Jan–Mar 2024 - AI Trends & Predictions
At its Experience ‘24 conference, Medallia, Inc. announced four ground-breaking innovations that will fundamentally alter the way organizations can personalize customer and employee experience
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Increasing adoption of AI in companies driven by early adopters

Category: Jan–Mar 2024 - AI Trends & Predictions
New research commissioned by IBM found that about 42% of enterprise-scale organizations (over 1,000 employees) surveyed have AI actively in use in their businesses. Early adopters are leading the way,
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AI ushers in era of intelligent CX, fuels massive industry transformation

Category: Jan–Mar 2024 - AI Trends & Predictions
Zendesk, Inc. today released its annual Customer Experience(CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will
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Previous articles

Google's approach to further reduce the security burden on users

Category: Oct–Dec 2023 - Omnichannel Marketing
October marks Cybersecurity Awareness Month and with online safety being top of mind, Google has launched new products and features to help people everywhere. These releases include in-built features
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Black Friday Online Shopping Safety Checklist

Category: Oct–Dec 2023 - Omnichannel Marketing
Vigilance is urged during this 2023 Black Friday and Cyber Monday, as “AI generated scams enhance the threat to this year’s festive shoppers, as it’s revealed over 7 in 10 British
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SentinelOne enhances cloud security with Snyk

Category: Oct–Dec 2023 - Omnichannel Marketing
Prioritizing which vulnerabilities to fix is a challenge for software developers, and the complexities of modern apps and the software supply chain have only made things more difficult. SentinelOne, a
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Increasing investment and strong growth potential for ‘Big Data in Marketing’
A recent study by Forbes Insights, Rocket Fuel and Spencer Stuart presents the latest developments in dealing with Big Data. The group interviewed nearly 300 senior executives in September/October 2014 for their worldwide survey, including 21% from the Asia Pacific region. Although the use of lar ...
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Data-driven Marketing and the pitfalls you should avoid
The conflict between strategy and implementation, humans and technology, as well as between marketing and IT departments, just represent a few hurdles in the implementation of data-driven marketing. In order to turn this into a success, besides having to deal with these obstacles, Martin Clark, Ma ...
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ESI International releases Top 10 Trends in Business Analysis
The global project-focused training company, ESI International, announced the release of its top 10 trends in business analysis for 2015. This year’s trends discuss the importance of the business analyst (BA) within the organisation. They highlight the significant role of the BA, as companies w ...
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How successful is your eCommerce business in Asia?
Asia's fastest growing, most popular and upcoming online retailers meet on the 11-12 March 2015 at Marina Bay Sands, Singapore at the 3rd Annual e-tail Asia conference to discuss how they can make their eCommerce business thrive in Asia. "It provides an excellent opportunity for eCommerce players ...
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Previous month's highlights

With new brand identity. LG aims to actively communicate with customers beyond generations and locations

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

LG Electronics (LG) unveiled a new brand direction and visual identity, which will shed more light on the value of Life's Good with a more dynamic and youthful look across all physical and digital customer touch points.

Cisco unveils new solution to rapidly detect advanced cyber threats and automate response

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

Cisco unveiled the latest progress towards its vision of the Cisco Security Cloud, a unified, AI-driven, cross-domain security platform. Cisco's new XDR solution and the release of advanced features for Duo MFA will help organizations better protect the integrity of their entire IT ecosystem.

Microsoft Cyber Signals report highlights spike in cybercriminal activity around business email compromise

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

Microsoft has released its fourth edition of Cyber Signals, highlighting a surge in cybercriminal activity around business email compromise (BEC), the common tactics employed by BEC operators, and how enterprises can defend against these attacks.

Meltwater delivers the future of media, social and consumer intelligence through OpenAI models and advanced algorithms

Category: Apr–June 2023 - Artificial Intelligence (AI) in Marketing

Meltwater empowers companies with a suite of solutions that spans media, social, consumer and sales intelligence by analyzing ~1 billion pieces of content each day and transforming them into vital insights. Now, the company announces new AI-powered product innovations across multiple solutions that allow customers to surface insights, boost efficiency, and generate content.

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