IBM announced plans to expand its relationship with Amazon Web Services to help more mutual clients operationalize and derive value from generative artificial intelligence.

IBM Consulting and AWS are enhancing AI solutions for clients across a variety of industries by using generative AI. The solutions will help clients integrate AI quickly into business and IT operations building on AWS.

Platform Services on AWS is newly upgraded with generative AI to better manage the entire cloud value chain including IT Ops, automation, and platform engineering.

IBM has built extensive expertise with AWS's generative AI services and is one of the first AWS Partners to use Amazon Bedrock.

IBM Consulting plans to train 10,000 consultants on AWS generative AI services by the end of 2024. This will help them advance their knowledge and better serve clients. Enterprise clients are looking for expert help to build generative AI use cases that can drive business value and transformation – while mitigating risks. IBM is responding to client demand by making watsonx.data, watsonx.ai, and watsonx.governance available on AWS.

"Our customers are increasingly looking for the technical support and AI expertise they need to build and implement a generative AI strategy that drives business value from their entire cloud value chain," said Chris Niederman, Managing Director, Global Systems Integrators at AWS. "We are excited to be working with IBM to include embedded generative AI capabilities that assist our mutual customers scale their applications – and help IBM consultants deepen their expertise on best practices for customer engagement with AWS generative AI services."

Bouygues Telecom, a leading French communications service provider, engaged IBM Consulting to support its evolving cloud strategy to explore, design and implement AI use cases at scale. The team co-designed a custom data and AI reference architecture covering multiple cloud scenarios.

Bouygues Telecom wanted to leverage generative AI to extract insights from their engagements with clients, but faced challenges around storage, memory size and power requirements. IBM Consulting helped them identify the right model and overcome these technological barriers.

IBM and AWS have been working together for over 40 years on AI solutions. IBM Consulting helps clients establish guardrails that align with the organization's values and standards, mitigate bias, and manage data security, lineage, and provenance.

By Daniela La Marca